Help Overview

Need Help?

Our website is full of tips, guides, installation, FAQs, YouTube Videos, Buying Wizards and product technical information as well as a glossary of terms to explain in detail references used.

To assist you to locate these from the various pages - here is summary of these and how to locate the various information you need.

Buying Wizards - these are for Aerials and CCTV

A four step process to ensure you have the correct parts for your installation
  1. Choose your preference from the selection below
  2. Select the blue bundle icon to add your parts to your shopping basket.
  3. Review the basket and amend parts and quantities as you need.
  4. Choose the Next Step Green Icon. Aerial Installation Guide

Aerial Installation Guide and Product Manuals

All products that have a product assembly, installation or guide are included on each of the product full description page in the download tab section. These are in PDF for ease of access. In addition there is a full page listing ALL product manuals here.

The Glossary

This holds explanation of terms and can be accessed by hovering over a word that is highlighted and underlined in light red. To expand glossary link on the link and it will take you directly full description in the list.

YouTube Video Advice and Support

We have a growing number of videos designed to assist with any queries you may have directly on YouTube.

FAQ

FAQ product specific information is included on each of the product full description page in the Support-FAQ tab section. In additional there are number of pages covering the following areas.

  • Product Selection Wizard
  • 4G and 5G LTE Guide
  • Aerial Benchmark Scheme
  • Channel Frequencies
  • Digital Reception Advice
  • Old Analogue Reception Advice
  • RED Compliance
  • RoSH, WEEE & REACH
  • Tetra Interference
  • White Space Devices
  • Support

    Product specific support pages are below.

    Information


    Searching

    An enhanced search feature is located at the top of the all the pages.
    It will search through product details and technical pages for the search string that you have entered.
    If you are already a customer and we already have your part numbers you can also search using these references.
    If we do not have your part numbers please let us know and we'll discuss making this option available to you.
    You can also search by other industry references where we have those details available.