Help Overview
Need Help?
Our website is full of tips, guides, installation, FAQs, YouTube Videos, Buying Wizards and product technical information as well as a glossary of terms to explain in detail references used.
To assist you to locate these from the various pages - here is summary of these and how to locate the various information you need.
Buying Wizards - these are for Aerials and CCTV
A four step process to ensure you have the correct parts for your installation
Aerial Installation Guide and Product Manuals
All products that have a product assembly, installation or guide are included on each of the product full description page in the download tab section. These are in PDF for ease of access. In addition there is a full page listing ALL product manuals here.
The Glossary
This holds explanation of terms and can be accessed by hovering over a word that is highlighted and underlined in light red. To expand glossary link on the link and it will take you directly full description in the list.
YouTube Video Advice and Support
We have a growing number of videos designed to assist with any queries you may have directly on YouTube.
FAQ
FAQ product specific information is included on each of the product full description page in the Support-FAQ tab section. In additional there are number of pages covering the following areas.
Support
Product specific support pages are below.
- 15 & 20 Way StarBOX Systems
- Bespoke Bracket Manufacturing
- Bracket Selection Guide
- Correct Mast Choice
- Down Rating Guide
- Galvanising Product Information
- Installation Location Options
- Instruction Manuals
- Power Supply Matrix
- Product Guide
- Support - CappSure
- Support - PROception Wi-Fi
- Sky I/O Replication
Information
- About us
- New Products
- Coming Soon
- Cappsure Products
- Contact Us
- Customer Satisfaction
- Industry Contacts
- Manufacturing & Quality
- Privacy Policy & Cookie Policy
- PROception Products
- Sales & Services
- Website Terms