Sales & Services
Our Sales team are here to make sure all our Customers' needs are met. We aim to provide an efficient, friendly service.
Where applicable we will also take customer feedback to evolve existing product or design new products to meet demand.
To assist with product installation we offer detailed installation guides and website online information for FAQ and general queries. We also try to reply to any email queries as soon as we can for those questions that may not be fully covered in the comprehensive guides and information provided.
Our technical team will also provide telephone support and advice where necessary if answers are not available by other means.
Blake UK is able to offer training and advice in both aerial theory, and practical installation methods. These services can either be provided at customer locations, here at Blake UK limited, via multimedia methods or over the telephone. We also provide help and advice to our customers sales staff to keep them abreast of the latest developments in our range to ensure they give the best advice to their customers.
Distribution / Delivery
Blake UK products are distributed either by our own vehicles or via the most appropriate distribution method. This allows us to ensure our product reaches it's destination as quickly and efficiently as possible. The continuing use of our own vehicles allows us to deliver product that would not be possible by other carriers due to its size and shape.As a result of this we are able to deliver any product over almost the whole of the UK mainland, as well as Ireland.
In addition we also the carrier service DX. DX offers good online tracking to monitor the delivery of the goods. Once the goods are despatched you will receive a notification which will allow you to track the progress with the carrier.
Cost of the delivery is calculated in the checkout process and it determined by the order value, speed of service and the destination. This is free for standard UK service above your minimum order or consignment of orders value.
We also provide a BESPOKE MANUFACTURING SERVICE - click here for more information