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Returns Policy
We want to make returns as clear and straightforward as possible. Our goodwill guarantee provides additional flexibility beyond the standard consumer return period.
Enhanced Returns Support
Full details of our Returns Policy can be found in our Website Terms and Conditions.
A summary of the key differences between your statutory rights and the Blake UK Goodwill Guarantee is shown below:
| Consumer Contracts Regulations 2013 | Blake UK Goodwill Guarantee |
|---|---|
| 14 day period to change your mind | 21 day period to change your mind |
| Consumer pays return costs | Blake UK contributes 50% of eligible return costs |
21 Day Goodwill Period
Our goodwill guarantee extends the standard 14 day change-of-mind period to 21 days.
Return Cost Support
Where eligible, Blake UK contributes 50% towards the cost of returning goods.
Original Packaging
Please return goods with the original packaging undamaged wherever possible.
Important Return Note
Please return goods with the original packaging undamaged wherever possible. This helps us process returns quickly and efficiently.