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Returns Policy
Returns Policy & Goodwill Guarantee
We want to make returns as clear and straightforward as possible. Our goodwill guarantee gives customers a little more flexibility than the standard consumer return period.
Enhanced Returns Support
Full details of the Returns Policy can be found in our Website Terms.
The part that relates to returning a product is summarised below:
| Consumer Contracts Regulations 2013 | Blake UK Goodwill Guarantee |
|---|---|
| 14 day period to change your mind | 21 day period to change your mind |
| Consumer to pay costs of return | Blake UK pays 50% of the return cost |
21 Day Goodwill Period
Our goodwill guarantee extends the standard 14 day change-of-mind period to 21 days.
Return Cost Support
Where eligible, Blake UK contributes 50% towards the cost of returning goods.
Original Packaging
Please return goods with the original packaging undamaged wherever possible.
Important Return Note
Please return the goods with the original packing undamaged.