PROception Wi-Fi Support

PROception Wi-Fi Access Points

PROception Wi-Fi access points are designed to provide reliable wireless coverage for domestic and commercial installations. The range includes in-wall, ceiling and outdoor access point options, with features to support stable connectivity, straightforward setup and flexible installation.

Reliable Wi-Fi Coverage

Supports 2.4GHz and 5GHz wireless coverage across selected models, helping installers improve signal availability in homes, offices and commercial buildings.

Installer-Friendly Setup

Designed for straightforward configuration, including mobile setup options, QR code installation and flexible network modes on compatible models.

Flexible Product Range

Choose from in-wall access points, ceiling access points, outdoor CPE access points and compatible PoE power supplies.

Key Features

  • Dual-band 2.4GHz and 5GHz Wi-Fi on selected models
  • Wave 2 technology on compatible access points
  • Smart roaming and load balancing support
  • Variable power settings for multi-access point installations
  • Automatic reboot scheduling
  • QR code setup on compatible models
  • PoE power options for clean installation
  • Cloud management support on compatible models

Choosing the Right Access Point

The correct access point depends on the installation environment, required coverage, available cabling and power method. In-wall access points are suitable for room-by-room coverage, ceiling access points are suited to wider indoor coverage, and outdoor CPE access points are designed for external wireless links or outdoor coverage.

In-Wall Access Points

Designed for individual rooms where a neat wall-mounted access point is required.

Ceiling Access Point

Suitable for wider indoor Wi-Fi coverage in homes, offices and commercial areas.

Outdoor CPE Access Point

Designed for outdoor wireless links and external access point installations.

Product Range

PROAPW300L

PROAPW300L in-wall access point

300Mbps in-wall wireless access point with RJ45 port, single band 2.4GHz.

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PROAPW750L

PROAPW750L in-wall access point

750Mbps in-wall wireless access point with RJ45 port, dual band 2.4GHz and 5GHz.

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PROAPW1200-GIGABIT

PROAPW1200-GIGABIT in-wall access point

1200Mbps in-wall wireless access point, dual band 2.4GHz and 5GHz.

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PROAPCEILING

PROAPCEILING ceiling access point

1200Mbps ceiling access point, dual band 2.4GHz and 5GHz.

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PROAPE900

PROAPE900 outdoor access point

900Mbps outdoor access point, single band 5GHz.

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Power Supply Options

PROAPPOE11-24V

PROAPPOE11-24V PoE injector

24V PoE injector for use with the external CPE access point.

PROAPPOE11-48V

PROAPPOE11-48V PoE injector

48V PoE injector for use with ceiling and in-wall access points.

PROAPPOE14-48V

PROAPPOE14-48V PoE switch

48V 5-port PoE switch for use with ceiling and in-wall access points.

PROAPPOE18-48V

PROAPPOE18-48V PoE switch

48V 10-port PoE switch for use with ceiling and in-wall access points.

Frequently Asked Questions

Why does my Wi-Fi signal keep dropping?

Check whether the selected 2.4GHz or 5GHz channel is already being used by another nearby wireless network. Channel congestion can cause intermittent Wi-Fi and slow speeds.

Why does my access point keep rebooting?

Check whether the automatic reboot feature is enabled in the settings. Adjust or disable the schedule if it is not required.

Why can my router not see the access point?

Check whether the access point is set to static IP or DHCP. If using DHCP, ensure DHCP is enabled on the router and that the access point is set to obtain an IP address from the gateway.

Why do I have Wi-Fi signal but no internet?

Check the router, DHCP settings and cable connection to the access point. A device may show a Wi-Fi connection even when the access point does not have internet access.

Why can I not see the 5GHz network?

The 5GHz network may take slightly longer to appear after a reboot. Check that 5GHz is enabled in the setup menu. Some older devices may not support all 5GHz channels.

Why is my Wi-Fi slower than my wired connection?

Check for channel congestion and confirm that the access point is not operating in repeater mode. For best performance, use a cabled connection to the access point where possible.

Is it normal for an access point to feel warm?

Yes. Access points may become warm during normal operation. They should not become excessively hot.

Why is there no light on my access point?

Check the power supply and confirm that the access point is receiving power. Also check whether the indicator light has been turned off in the settings or by the light button.

Wi-Fi Channel Selection

If an access point is using the same channel as nearby wireless networks, it can cause slow speeds, intermittent Wi-Fi or connection problems. Use a Wi-Fi analyser tool to check local channel usage, then select a clear channel in the access point settings.

Check local channel usage

Wi-Fi analyser showing wireless channel usage

Select a suitable channel

Access point channel selection settings

Technical Features

  • Virtual access point: Create a temporary SSID and password for guest access
  • Maximum user settings: Control the number of users connected to each access point
  • Short GI: Reduces the guard interval to support higher throughput
  • Wi-Fi analyser: Helps identify channel allocation and reduce channel collision
  • Access Point Mode: Standard access point setup for wired installations
  • Gateway Mode: Controls access points from one source
  • Repeater Mode: Extends Wi-Fi coverage where cabling is not available
  • WISP Mode: Mirrors access from a CPE connection
  • Cloud control: Allows compatible access points to be managed remotely
  • Auto reboot: Scheduled reboot option to support stable operation
  • Beam forming: Directs wireless signal towards connected devices on compatible models
  • Load balancing and smart roaming: Helps manage client demand across multiple access points

Functionality and Power Compatibility

Feature PROAPW300L PROAPW750L PROAPW1200-GIGABIT PROAPCEILING PROAPE900
Speed 300Mbps 750Mbps 1200Mbps 1200Mbps 900Mbps
Dual band 2.4GHz only Yes Yes Yes 5GHz only
RJ45 port Yes Yes No No No
Wave 2 No Yes Yes Yes No
Auto reboot Yes Yes Yes Yes Yes
PROAPPOE11-24V No No No No Yes
PROAPPOE11-48V Yes Yes Yes Yes No
PROAPPOE14-48V Yes Yes Yes Yes No