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PROception Wi-Fi Support

Proception Access-Points

At Proception Wi-Fi we pride ourselves on the quality, reliability and the speed of our easy to install range of access points.

Speed and Reliability are two very important words that describe all of our products.

We have cutting edge tech built-in such as…

  • Wave 2

  • Smart beam forming

  • Intelligent roaming

  • Load balancing

  • Bandwidth restriction

  • Automatic Reboot

  • QR Code installation

With security & speed in mind, select a Static IP, and we'll automatically use some os the fasted and most secure DNS servers available.

Introducing Cloudflare DNS See more information on Cloudflare

PROWiFi

So many of incredible features that you would normally only see on Access Points several times the price!

We don't cut corners on quality either, our Access Points are built with big name chip sets like TDK, Qualcomm, WinBond all the names you recognize in a price bracket you'll love.

So the next time you're sat at home or at work wishing you had better and faster Wi-Fi Think Proception Wi-Fi

Remember- If you have a problem with your Wi-Fi, Proception Wi-Fi may have the answer!

Find below our training video walking you through the benefits of not only installing Wi-Fi but installing better Proception Wi-Fi.

FAQ on WiFi

Wi-Fi Signal keeps going on and off.
Check the 2.4GHz and/or 5GHz channel that has been allocated is not already taken by another Wi-Fi transmitter. See below

Proception Wi-Fi device keeps rebooting.
Turn off automatic reboot feature in settings

My router cannot see the access point connected.
Check if the router is static or DHCP. The AP can work in static IP if necessary, simply select in the wizard setup.

My router cannot see the access point connected.
Check that DCHP is turned on in the router and you selected get IP from gateway during setup.

I have no internet but I have Wi-Fi signal.
Check that DCHP is turned on in the router and you selected get IP from gateway during setup

I cannot see my 5GHz Wi-Fi
5Ghz takes a few longer to show after re-boot. Ensure 5GHz turned on in setup. Some older phones and devices cannot see channels other than Ch 36.

My Wi-Fi is slow but my cable connection is fast
Check the 2.4GHz and/or 5GHz channel that has been allocated is not already taken by another Wi-Fi transmitting.

My Wi-Fi is slow but my cable connection is fast
If access point is in repeater mode this will be the case.Run cable and select Access Point mode in wizard setup.

My Access point is warm.
This is normal, it should not be hot but lukewarm is quite normal.

I have no light on my Access Point.
Check power light is glowing on PSU. Check light is switched on (a quick press of the light button)

I have no light on my Access Point.
Check light is switched on (a quick press of the light button)

I cannot find the IP of my Access Point on the network
Check the Access point is in Access Point mode. If in Gateway mode you will not be able to see your PROAPW1200 in-Wall

I cannot find the IP of my Access Point on the network
Check that DCHP is turned on in the router and you selected get IP from gateway during setup. If so then see below

Using an Android phone or the built-in Wi-Fi Analyser (on a laptop)

Scan for free channels and select this in the channel selection drop down of the access point.

If the channel is already in use then this can cause problems such as rebooting, slow speeds and intermittent Wi-Fi disconnections

Check the channel the Access Point is using is free from other signals.
Option to select AUTO or manaully select a free channel.
Wifi analyser
Channel-Selection

Wi-Fi Analyser is available on Playstore App by Farpoc click here.

Built-In Access Point Wi-Fi Analyser (Only via Laptop with macromedia Flash installed and Firefox browser)

Full instructions for each of the products are available via the product links below.

WiFi anayser built in

Our Range

In Wall Access Points

PROAPW300L
PROAPW750L
PROAPW1200
Stream 1-300Mbps In Wall Wireless Access Point with RJ45 Port Single Band 2.4GHz
Stream 2-750Mbps In Wall Wireless Access Point with RJ45 Port Dual Band 2.4GHz & 5GHz
Stream 3-1200Mbps In Wall Wireless Access Point Dual Band 2.4GHz & 5GHz

Ceiling Mounted Access Point

PROAPCEILING
The Flood-1200Mbps Ceiling Access Point Dual Band 2.4GHz & 5GHz

External CPE Access Point

PROAPE900
The Bridge-900Mbps Outdoor Access Point Single Band 5GHz

Power Supplies

PROAPPOE11-24V
PROAPPOE11-48V
PROAPPOE14-48V
PROAPPOE18-48V
24V PoE Injector. For use with External CPE Access Point
48V PoE Injector. For use with Ceiling and In Wall Access Points.
48V 5 Port PoE Switch. For use with Ceiling and In Wall Access Points.
48V 10 Port PoE Switch. For use with Ceiling and In Wall Access Points.

Technical Features

On the Interface

VAP
Virtual Access Point - Create a virtual access point by setting a temporary SSID and password. This is ideal when having guests, 'Party Mode', as you may not want to share your internet password with them but they may want to have access to it - with VAP you get the best of both worlds!
Max-No-Users
Set-up Max. No of Users - Choose how many end users on each access point.
Short-GI
Short GI Option - Short GI reduces the guard interval and therefore increases throughput.
Wi-Fi-Analyzer
Built in Wi-Fi Analyzer - This shows you your Wi-Fi channel allocation so you can select a free channel to prevent channel collision.
4-Modes
4 different modes:
  • Access Point Mode AP - Set up each access point individually, as a standard access point set-up.
  • Gateway Mode Using a gateway enables you to control all access points from one source.
  • Repeater Mode - Mirrors all access points from the router.
  • WISP Mode - Mirrors all access points from the CPE.
Cloud-Control
Control Remotely via Cloud- No need to control the access points from their location. You can control the access points from where ever you are through the cloud. This is great for previously installed access points which need altering, as you won't have to travel to the customer.
Timer
Timer - Set an individual timer to turn on/off access points. You can do this for groups of users, for example if you would like your children between 5-10 to not have access to the internet after 8pm you can set this up and everyone else would still have access.
NTP-Server
NTP Server - Google NTP (Network Time Protocol) server set as default for accurate and worry free time keeping.
Easy-Install
Easy Install - Easy set-up for domestic install directly from your mobile phone.
Multi-Cast-Fast
Multi-Cast Fast - Minimizes packet loss in a network when there is a link or node failure. It works by making enhancements to the multi-cast routing protocols.

On the Interface

Dual-Band
Dual Band 2.4GHz & 5GHz - Our 750Mbps and 1200Mbps access points are dual band, giving you high speed internet on 2.4GHz and 5GHz.
Wave2
Wave2 Technology -Adopts 256QAM modulation, supports MU-MIMO (Multi-User Multiple-Input Multiple-Output) and 11ac dual band for data rates up to 1200Mbps.
Variable-Power
Variable Power - Variable power can be used to reduce area usage on a single access point. Most useful when setting up multiple AP roaming.
Dual-MIMO
Dual MIMO - Not only will the access point transmit and receive at the same time but will do this faster-Ultrafast!
Auto Reboot
Auto Reboot - Once a day, once a week you choose. Empties cache and ensures fast and fault free Wi-Fi.
Beam-Forming
Beam Forming - The access point will automatically change the direction of the signal waves dependent on where the most demand is.
Smart-Roaming
Load Balancing & Smart Roaming - If there is more demand in a certain location the access point will indicate this to another in the system which will then take off some of the load. This is useful when having lots of guests in one location.

Functionality & Power Supply Compatibility Chart:

PROAPW300L
PROAPW750L
PROAPW1200
PROAPCEILING
PROAPE900
Mbps
300Mbps
750Mbps
1200Mbps
1200Mbps
900Mbps
Dual Band
2.4GHz only
Yes
Yes
Yes
No 5GHz only
RJ45 Port
Yes
Yes
No
No
No
Wave2
No
Yes
Yes
Yes
No
Variable Power
Yes
Yes
Yes
Yes
Yes
Dual MIMO
No
No
Yes
Yes
No
Auto Reboot
Yes
Yes
Yes
Yes
Yes
Beam Forming
No
No
Yes
Yes
No
Load Balancing & Smart Roaming
Yes
Yes
Yes
Yes
Yes
PROAPPOE11(24V)
No
No
No
No
Yes
PROAPPOE11(48V)
Yes
Yes
Yes
Yes
No
PROAPPOE14(48V)
Yes
Yes
Yes
Yes

No

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