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Categories

Information

Sales, Service, Technical and Distribution/ Delivery

Sales

  • The goal of our Sales Team is to ensure that the needs of our customers are met. We aim to provide an efficient, friendly service and to listen to our customers to make sure we can meet their demands by evolving products and services to meet ongoing and new requirements.
 

Technical Support

  • To assist with product installation we offer detailed installation guides and website online information for FAQ and general queries. We also attempt to reply to any email queries ASAP for those questions that may not be fully covered in the comprehensive guides and information provided. 
  • Our technical team also provide in-depth telephone support and advise where necessary.

Service

  • Blake UK is able to offer training and advice in both aerial theory, and practical installation methods. These services can either be provided at customer locations, here at Blake UK limited, via multimedia methods or over the telephone. We also provide help and advice to our customers sales staff to keep them abreast of the latest developments in our range so they can ensure they give the best advice to their customers. 

 

Distribution

  • Blake UK products are distributed either by our own vehicles or via the most appropriate distribution method. This allows us to ensure our product reaches it's destination as quickly and efficiently as possible. The continuing use of our own vehicles allows us to deliver product that would not be possible by other carriers due to it's size and shape. As a result of this we are able to deliver any product over almost the whole of the UK mainland, as well as Ireland.
  • In addition we also use both Tuffnells and UPS for added service. Both carriers offer good online tracking to monitor the delivery of the goods.

 

We also provide a BESPOKE MANUFACTURING SERVICE - click here for more information